People Operations Generalist - Multi-Location HR

GBC Food Services, LLC.; Richardson (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

GBC Food Services, LLC. is seeking an HR Generalist to manage the employee life cycle across corporate, field, warehouse, and multi-location teams.

You will provide practical policy guidance and coordinate recruiting, onboarding, benefits, payroll, and leave administration with a focus on compliant, efficient processes. The role requires collaboration with managers, handling employee relations, training, and offboarding, while maintaining accurate HRIS records and confidentiality.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field preferred; equivalent education and experience may be considered.
• At least three years of progressive HR experience, including direct employee-relations and manager-support responsibilities.
• Multi-state or multi-location foodservice, retail, hospitality, distribution or franchise experience preferred.
• SHRM-CP, PHR, or comparable certification preferred; ability to meet travel requirements is required.

Responsibilities

• Coordinate the employee life cycle from requisitions, postings, screening, interviews, offers, and pre-employment steps through onboarding, changes, transfers, and offboarding.
• Respond to policy, process, and workplace questions; provide consistent guidance, document significant matters, and elevate risk promptly.
• Support employee relations through intake, fact-finding, investigations, objective documentation, recommendations, communication, and follow-up with HR leadership.
• Coach managers on attendance, conduct, performance, conflict, and respectful workplace expectations; prepare documentation and support difficult meetings.
• Maintain accurate HRIS data and confidential personnel records, including hire, job, pay, leave, transfer, termination, I-9, retention, and audit documentation.
• Coordinate benefits enrollment, payroll-impacting changes, leaves, accommodations, and workers' compensation with internal specialists, vendors, and managers.
• Support federal, state, and local employment compliance, required notices, recordkeeping, audits, and policy updates.
• Facilitate new-hire orientation and employee or manager training on policies, documentation, performance, conduct, and assigned HR topics.
• Partner with hiring leaders on workforce needs, sourcing, interviews, selection decisions, candidate communication, and candidate experience.
• Support performance reviews, goal setting, development plans, talent reviews, succession discussions, and follow-up actions.
• Maintain job descriptions, organization charts, position records, reporting relationships, and compensation or organizational-change approvals.
• Analyze headcount, turnover, vacancies, attendance, leave, employee-relations trends, and HR service metrics; report findings and recommend improvements.
• Support engagement, retention, recognition, culture initiatives, HR projects, and vendor relationships while providing timely service.
• Prepare and process payroll.

Skills

HR knowledge

Employment compliance

Employee relations

Systems & analytics

Communication & partnership

Organization & service

Education

Bachelor's degree in HR or related

SHRM-CP or PHR

Tools

HRIS

Microsoft 365

Excel

Applicant-tracking systems

Job description

GBC Food Services, LLC. is seeking an HR Generalist to manage the employee life cycle across corporate, field, warehouse, and multi-location teams.

You will provide practical policy guidance and coordinate recruiting, onboarding, benefits, payroll, and leave administration with a focus on compliant, efficient processes. The role requires collaboration with managers, handling employee relations, training, and offboarding, while maintaining accurate HRIS records and confidentiality.