People Operations Associate

5WPR; Miami, Fort Lauderdale (FL, FL); Hybrid; USD 28,000 - 34,000; Full time

Job summary

5W Public Relations is seeking a dynamic People Operations Associate to support our People and Talent Acquisition team in a fast-paced agency environment. This temporary position offers the potential to convert to a permanent full-time role, with hybrid work and three days on-site in Tampa or Miami.

You will perform scheduling, candidate communications, HRIS updates, onboarding/offboarding support, and project assistance, while delivering excellent service to employees and leaders.

Qualifications

• Prior internship or full-time experience in HR, Recruiting, or People Operations.
• Strong written, verbal, and interpersonal communication.
• Highly organized and detail-oriented; able to manage multiple priorities.

Responsibilities

• Support recruitment by scheduling candidate phone screens and interviews via Greenhouse.
• Create a seamless candidate and hiring manager experience.
• Maintain candidate pipelines in Greenhouse.
• Assist with posting ads to websites.
• Support onboarding and offboarding processes, including HR documentation.
• Assist with HR recurring processes and projects.

Skills

Scheduling

Communication

Organization

Team collaboration

Discretion

HRIS/ATS familiarity

Tools

Greenhouse ATS

HiBob

NetSuite

Microsoft Office

Outlook

Job description

People Operations Associate (temp to perm)

This is a temporary position starting immediately, with the potential to convert to permanent full-time role.

Compensation: $20–$25 per hour, depending on experience.

Location: Hybrid. This role is based in our Tampa or Miami office, with three days per week on-site.

5W Public Relations is looking to add a dynamic professional to join our growing People and Talent Acquisition team. Day-to-day tasks include critical support work, such as scheduling candidates, answering employee inquiries, all while providing excellent customer service to our employees and leaders. Additionally, you will have the opportunity to support teammates on assorted people-related projects.

We’re looking for a passionate individual, ready to hit the ground running! A true administrative partner to the business in a fast-paced, ever-changing, and growing environment.

Recruiting

Here’s what you’ll be doing:

• Support recruitment team by scheduling candidate phone screens and interviews through our ATS system, Greenhouse.
• Create a seamless experience for our candidates and hiring managers
• Liaise with business to collect feedback and identify next steps for candidates
• Maintain and track candidate pipelines in a web-based applicant tracking system, Greenhouse
• Work with talent team to post position ads to various websites
• Assist with pre and post-employment requirements
• Additional projects as needed

People Operations

• Maintain accurate and up-to-date employee filing systems and ensure changes are entered appropriately in HRIS system
• Provide timely and accurate administrative assistance to the team when necessary including, but not limited to, expense reports, tracker updates, and internal communications
• Provide periodic information throughout the year to employees on relevant updates
• Support the People Operations team on ongoing projects
• Assist with onboarding and offboarding processes, including communications, HR documentation, employee records, surveys, and HRIS updates
• HR Recurring Processes - Provide support to HR team on Performance Management, Benefits Administration, employment verifications (including I-9s), Interns/Mentorship programs, Learning & Development, Diversity & Inclusion initiatives and more as necessary

Here’s What You Have

• Prior internship or full-time experience in a professional environment; experience in Human Resources, Recruiting, or People Operations preferred.
• Strong written, verbal, and interpersonal communication skills.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while also collaborating effectively as part of a team.
• Sound judgment and discretion when handling sensitive and confidential information.
• Proficiency with Microsoft Office and Outlook; experience with HRIS/ATS platforms such as HiBob and Greenhouse is a plus.
• Experience with NetSuite or similar expense management systems is a plus.
• Intellectual curiosity and a willingness to learn, ask questions, and continuously improve processes.
• Comfortable using AI and emerging technology as tools to work efficiently, problem-solve, and support day-to-day responsibilities.
• Proactive, adaptable, and eager to take ownership of new tasks and responsibilities.