People-First Team Leader & Operations Coach

Chick-fil-A; Evansville (IN); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Fun work environment

Flexible scheduling

Closed Sundays

Learning from experienced Operator and

Leadership development

Scholarship opportunities

Competitive pay

Résumé du poste

Chick-fil-A Evansville is seeking a Team Leader who demonstrates core values and a servant’s heart, with a passion for people and serving others. You will support senior leadership in executing daily operations and coach team members to meet Operational Excellence and our Recipe for Service.

The role emphasizes completing tasks to keep the restaurant running smoothly, coaching teammates, and leading by example in a fast-paced environment.

Qualifications

• Smile and engage guests with warmth and positivity.
• Strong eye contact and enthusiastic communication.
• Ability to connect with guests and build rapport.
• Reliable transportation and ability to work in a fast-paced environment.
• Strong people skills and commitment to superior customer service.
• Ability to mentor/train team members and handle behavioral issues.
• Team-oriented mindset with shared ownership and leadership responsibilities.

Responsabilités

• Participate in daily operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and set a positive tone for shifts.
• Lead shifts as a role model and be a friendly team player.
• Open and/or close the restaurant, count drawers, and finalize day.
• Communicate effectively, both written and spoken.

Connaissances

Smile

Eye contact

Speak Enthusiastically

Emotional connections

Reliable transportation

People skills

Customer service

Team member management

Team environment

Shift leadership (preferred)

Description du poste

Chick-fil-A Evansville is seeking a Team Leader who demonstrates core values and a servant’s heart, with a passion for people and serving others. You will support senior leadership in executing daily operations and coach team members to meet Operational Excellence and our Recipe for Service.

The role emphasizes completing tasks to keep the restaurant running smoothly, coaching teammates, and leading by example in a fast-paced environment.