People-First Team Leader: Service & Growth

Chick-fil-A; Crown Point (IN); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

A fun work environment where you canポs

Flexible scheduling (and closed on Non

Learning first-hand from anExperienced

Intentional growth and development to"

Scholarship opportunities

Competitive pay

Résumé du poste

Chick-fil-A, Inc. in Crown Point, IN seeks a Team Leader to support senior leadership in daily operations, coach team members, and model our service standards. This role emphasizes operational excellence, urgency, and a servant’s heart in a high-volume environment.

The Team Leader will open or close shifts, lead teams, count drawers, and ensure guests receive outstanding care. Strong communication and teamwork are essential, as is a genuine passion for serving others and developing people.

Qualifications

• Smile and engage guests with a positive demeanor.
• Eye contact and clear communication with guests.
• Ability to speak enthusiastically and make emotional connections.
• Reliable transportation and ability to work in a fast-paced environment.
• Strong people skills with a desire to serve team members.
• Commitment to superior customer service and teamwork.
• Ability to manage team member behavior and performance issues.
• Works well in a team with shared ownership and responsibility.
• Shift lead or supervisor experience is preferred but not required.

Responsabilités

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Provide immediate and respectful responses to guest needs.
• Assist in training new hires, set the shift tone, and model the team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, and act as a key holder.
• Count drawers and finalize day.
• Communicate effectively in writing and speech.

Connaissances

Smile

Eye contact

Speak Enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team leadership

Shift lead experience preferred

Description du poste

Chick-fil-A, Inc. in Crown Point, IN seeks a Team Leader to support senior leadership in daily operations, coach team members, and model our service standards. This role emphasizes operational excellence, urgency, and a servant’s heart in a high-volume environment.

The Team Leader will open or close shifts, lead teams, count drawers, and ensure guests receive outstanding care. Strong communication and teamwork are essential, as is a genuine passion for serving others and developing people.