Front of House Leader & Guest Experience Coach

Chick-fil-A; Evansville (IN); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fun environment

Flexible schedule

Leadership development

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A Evansville is seeking a Team Leader who exemplifies our core values and serves with a servant’s heart. You will support senior leadership in daily operations, coach teammates, and maintain high standards of guest service in a fast-paced restaurant.

The role focuses on completing tasks to keep the restaurant running smoothly, leading shifts, training new hires, and modeling teamwork. Availability Monday-Saturday, 40-50 hours weekly, with Sundays closed.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Job description

Chick-fil-A Evansville is seeking a Team Leader who exemplifies our core values and serves with a servant’s heart. You will support senior leadership in daily operations, coach teammates, and maintain high standards of guest service in a fast-paced restaurant.

The role focuses on completing tasks to keep the restaurant running smoothly, leading shifts, training new hires, and modeling teamwork. Availability Monday-Saturday, 40-50 hours weekly, with Sundays closed.