People-First Store Manager & Growth Builder

carters; Calhoun (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off & holidays

Referral bonuses

Education assistance programs

Job summary

Carter’s is seeking a Store Manager in the United States to lead a team of associates, deliver exceptional customer experiences, and drive sales across baby and children's products. You will coach staff, manage operations, and foster a welcoming, inclusive store environment that aligns with Carter’s brand standards.

Ideal candidates bring at least 3 years of retail managerial experience, strong communication skills, and proficiency with Outlook and Excel.

Qualifications

• Minimum of 3 years of retail or related management experience.
• Strong leadership and supervisory skills across teams.
• Excellent verbal and written communication abilities.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer service focus

Verbal & written communication

Outlook & Excel proficiency

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s is seeking a Store Manager in the United States to lead a team of associates, deliver exceptional customer experiences, and drive sales across baby and children's products. You will coach staff, manage operations, and foster a welcoming, inclusive store environment that aligns with Carter’s brand standards.

Ideal candidates bring at least 3 years of retail managerial experience, strong communication skills, and proficiency with Outlook and Excel.