People-First Store Leader | Elevate Service & Sales

PLS; Durham (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking an Assistant Store Manager in Durham, NC to provide leadership, deliver exceptional customer service, and drive store performance. The role supervises CSR activities, supports the Store Manager, and ensures compliance with policies while building a strong team culture.

The ideal candidate will have at least one year of management experience, excellent communication, and the ability to engage with diverse customers.

Qualifications

• Minimum of 1 year of management experience in retail/financial services or a related field.
• Ability to engage with customers and build lasting relationships.
• Excellent communication and presentation skills; professional appearance and demeanor.

Responsibilities

• Deliver outstanding customer service and lead the team to meet store goals.
• Assist Store Manager with day-to-day operations and scheduling.
• Recruit, develop, and motivate team members; ensure compliance with regulations.
• Supervise CSR activities in the manager's absence and handle cash procedures.
• Analyze sales trends to maximize revenue and market share.

Skills

Management

Customer engagement

Relationship building

Communication skills

Professional appearance

Integrity

Flexibility

English fluency

Bilingual English/Spanish

Job description

PLS is seeking an Assistant Store Manager in Durham, NC to provide leadership, deliver exceptional customer service, and drive store performance. The role supervises CSR activities, supports the Store Manager, and ensures compliance with policies while building a strong team culture.

The ideal candidate will have at least one year of management experience, excellent communication, and the ability to engage with diverse customers.