Growth-Oriented Assistant Store Manager | Lead Sales Growth

Citi Trends; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Durham, NC to support daily store operations and lead a team to deliver strong sales and exceptional customer service. You will work closely with the Store Manager on hiring, onboarding, and developing store associates while ensuring compliance with company policies and operational standards.

The role requires 2–4 years in an assistant manager or similar retail leadership capacity, 3–5 years of retail experience overall, and a flexible

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

People leadership

Communication

Organizational skills

Staffing/recruiting

Customer service

Education

High school diploma

Job description

Citi Trends is seeking an Assistant Store Manager in Durham, NC to support daily store operations and lead a team to deliver strong sales and exceptional customer service. You will work closely with the Store Manager on hiring, onboarding, and developing store associates while ensuring compliance with company policies and operational standards.

The role requires 2–4 years in an assistant manager or similar retail leadership capacity, 3–5 years of retail experience overall, and a flexible