Store Team Lead: Elevate Customer Experience

PLS; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Opportunities for Advancement

Ongoing Training

Job summary

PLS in Charlotte, NC is looking for an Assistant Store Manager who will lead the team in delivering exceptional customer service. You will assist with managing store operations and setting the tone for a strong customer service culture.

The ideal candidate will have at least one year of management experience in a relevant industry, ensuring compliance with regulations and mentoring team members. Benefits include medical, 401(k), vacation, and advancement opportunities.

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant.
• Ability to engage confidently with customers and develop positive relationships.
• Excellent communication and presentation skills.

Responsibilities

• Overseeing customer service excellence and team operations.
• Assisting Store Manager with hiring, training, and motivating staff.
• Ensuring compliance with all regulations.

Skills

Customer service

Management experience

Communication skills

Bilingual (English/Spanish)

Job description

PLS in Charlotte, NC is looking for an Assistant Store Manager who will lead the team in delivering exceptional customer service. You will assist with managing store operations and setting the tone for a strong customer service culture.

The ideal candidate will have at least one year of management experience in a relevant industry, ensuring compliance with regulations and mentoring team members. Benefits include medical, 401(k), vacation, and advancement opportunities.