People-First Store Leader (Assistant)

Skims; Oklahoma; On-site; USD 4,959,000 - 6,612,000; Full time

Benefits offered by this job

Bonus structure

401(k) plan

Employee discount

Paid Time Off

Health, Dental, Vision, Life Insurance

Job summary

SKIMS is seeking an Assistant Store Leader focused on People to join our West Retail team at the flagship location. You will partner with the Store Leader to build a high-performing, inclusive team and to drive talent acquisition, onboarding, development, and employee relations.

You’ll lead with emotional intelligence, ensure exceptional service, and align hiring with store KPIs while upholding SKIMS standards and culture.

Qualifications

• 2–4 years of experience in a people leadership role.
• Strong knowledge of hiring, recruiting, onboarding, and performance management best practices.
• Track record of proactively identify talent needs and build a strong pipeline through networking and ongoing outreach.
• Experience handling employee relations with professionalism, confidentiality, and empathy.
• A deep understanding of customer service principles and how people leadership impacts business outcomes.
• It is important that you are knowledgeable about relevant employment laws and regulations to ensure compliance and mitigate legal risks.
• Strong leadership skills by motivating and coaching the team to achieve company and store business results.
• Strong emotional intelligence and the ability to navigate interpersonal challenges with fairness and objectivity.
• Ability to build trust, connect authentically with Team Members, and lead a team with confidence and care.
• Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction.
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.
• Does not want to be an influencer

Responsibilities

• Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer.
• Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring.
• Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates.
• Drive Results through people and link hiring to store KPIs and customer experience.
• Lead and execute the onboarding experience to ensure every new hire feels welcomed and set up for success.
• Proactively manage scheduling and labor planning to meet business demands.
• Support the Learning Agility of the team by identifying training needs and coaching.
• Own the store’s performance management routines with clear expectations and feedback.
• Manage employee relations with care and objectivity.
• Identify strong leaders and build a bench of talent for growth and succession.
• Develop and execute engagement strategies that recognize wins and foster team connection.
• Ensure compliance with all SKIMS policies and labor laws.
• Partner with Store Leader and HQ People & Culture on hiring tools, onboarding resources, and learning strategies.
• Model inclusivity and emotional intelligence in every interaction.

Skills

People leadership

Hiring & recruitment

Onboarding

Performance management

Employee relations

Customer service

Job description

SKIMS is seeking an Assistant Store Leader focused on People to join our West Retail team at the flagship location. You will partner with the Store Leader to build a high-performing, inclusive team and to drive talent acquisition, onboarding, development, and employee relations.

You’ll lead with emotional intelligence, ensure exceptional service, and align hiring with store KPIs while upholding SKIMS standards and culture.