People & Culture Store Leader — Talent & Service Growth

Alliance Consumer Growth, LLC; California; On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Bonus program

401(k) plan

Employee discount

Paid time off

Health insurance

Mental health benefits

Parental leave

Referral bonus

Job summary

SKIMS is seeking an Assistant Store Leader – People & Culture to partner with the Store Leader, drive store results, and deliver exceptional service in a fast-paced environment.

You will own talent acquisition, onboarding, development, performance management, and employee relations, while fostering an inclusive culture and aligning with SKIMS values. You’ll ensure policy compliance and lead with emotional intelligence and hands-on leadership.

Qualifications

• 2–4 years of experience in a people leadership role.
• Strong knowledge of hiring, recruiting, onboarding, and performance management best practices.
• Track record of proactively identifying talent needs and building a pipeline through networking.
• Experience handling employee relations with professionalism, confidentiality, and empathy.
• Deep understanding of customer service principles and how people leadership impacts business outcomes.
• Knowledge of relevant employment laws and regulations to ensure compliance.
• Strong leadership and coaching abilities.
• Excellent emotional intelligence with fair interpersonal handling.

Responsibilities

• Lead with a Customer Obsessed mindset by building an engaged, motivated team focused on exceptional service.
• Own all talent acquisition responsibilities for the store, including outreach, interviews, and hiring.
• Be proactive in hiring and maintain a strong bench of potential candidates through networking.
• Drive results by linking hiring strategies to store KPIs and customer experience.
• Lead onboarding to ensure new hires feel welcomed and supported for success.
• Proactively manage scheduling and labor planning to meet business demands.
• Identify training needs and build learning plans to support career growth.
• Support the store's performance management routines with consistent coaching.
• Manage employee relations with care and confidentiality.
• Identify leaders and build a bench through growth and succession planning.
• Develop engagement strategies that recognize wins and celebrate diversity.
• Ensure compliance with policies and labor laws; maintain high standards of integrity.
• Collaborate with HQ People & Culture on feedback, onboarding resources, and learning strategies.
• Model inclusivity and emotional intelligence in all interactions.

Skills

People leadership

Talent acquisition

Onboarding

Performance management

Employee relations

Customer service

Emotional intelligence

Communication

Job description

SKIMS is seeking an Assistant Store Leader – People & Culture to partner with the Store Leader, drive store results, and deliver exceptional service in a fast-paced environment.

You will own talent acquisition, onboarding, development, performance management, and employee relations, while fostering an inclusive culture and aligning with SKIMS values. You’ll ensure policy compliance and lead with emotional intelligence and hands-on leadership.