Shift Supervisor: Lead Hospitality & Guest Experience

Workstream; Milford (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Comprehensive Health Benefits (Medical

Dental and Vision Insurance

Meal Allowance for personal or workUse

Amazing culture centered on the Team

Paid training

Opportunities to advance and grow

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking Shift Supervisors to aid management in daily restaurant operations and guest relations. You will lead the team, motivate staff, and ensure operations meet targets while controlling labor and food costs.

The role emphasizes hospitality and teamwork in a fast-paced environment. The ideal candidate has a year of guest-focused experience, strong leadership, and a professional appearance, with solid communication and a willingness to learn and

Qualifications

• One-year experience in guest focused business (retail, restaurant, hospitality, etc.).
• Willingness to learn new skills
• Natural leadership skills
• Self-starting personality with an even disposition
• Professional appearance and manner
• Ability to communicate well with guests and team members
• Willing to pitch-in and help co-workers and be a team player
• Ability to use point of sale system

Responsibilities

• Assist management with day-to-day operations and leadership.
• Motivate team members and meet operational expectations.
• Control labor and food costs where possible.
• Build relationships with guests and handle guest issues.
• Serve as a model of hospitality and teamwork.

Skills

Leadership

Guest service

Teamwork

Communication

Professional appearance

Self-starting

Team player

Willingness to learn

1 year guest-focused experience

Tools

POS system

Job description

Freddy’s Frozen Custard & Steakburgers is seeking Shift Supervisors to aid management in daily restaurant operations and guest relations. You will lead the team, motivate staff, and ensure operations meet targets while controlling labor and food costs.

The role emphasizes hospitality and teamwork in a fast-paced environment. The ideal candidate has a year of guest-focused experience, strong leadership, and a professional appearance, with solid communication and a willingness to learn and