People-First Shift Leader - Hospitality & Team Growth

Shake Shack; Wrentham (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee discounts

Career development opportunities

Job summary

Shake Shack is seeking a Restaurant Supervisor in Massachusetts to manage shift service, lead hourly team members, and uphold safety, cleanliness, quality and speed. You will participate in interviews and assist with employee relations, contributing to a high-performing team culture.

The role offers weekly pay, performance bonuses, and a comprehensive benefits package including medical, dental, vision, 401(k) match, paid time off, parental leave, and discounts.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Problem solving

Communication

Team leadership

Food safety

Job description

Shake Shack is seeking a Restaurant Supervisor in Massachusetts to manage shift service, lead hourly team members, and uphold safety, cleanliness, quality and speed. You will participate in interviews and assist with employee relations, contributing to a high-performing team culture.

The role offers weekly pay, performance bonuses, and a comprehensive benefits package including medical, dental, vision, 401(k) match, paid time off, parental leave, and discounts.