Hospitality Operations Leader - Fast-Paced Dining

Shake Shack; Wrentham (MA); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts

Job summary

Shake Shack in Massachusetts is hiring a Restaurant Manager to oversee daily operations, train staff, and drive guest satisfaction. You will lead the team, coach for excellence, and promote the brand through local community events.

The role requires 2-3 years in high-volume restaurant management, strong operations knowledge, and a willingness to work flexible hours. Join a fast-paced team with strong earning potential and growth opportunities.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Team coaching

Operations

Financial understanding

Flexibility

Job description

Shake Shack in Massachusetts is hiring a Restaurant Manager to oversee daily operations, train staff, and drive guest satisfaction. You will lead the team, coach for excellence, and promote the brand through local community events.

The role requires 2-3 years in high-volume restaurant management, strong operations knowledge, and a willingness to work flexible hours. Join a fast-paced team with strong earning potential and growth opportunities.