People-First Retail Leader | Growth, Service, & Development

Carter's Retail Inc.; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

Education Advance You Program

Paid time off and parental leave

Adoption assistance

Charitable matching gifts

Professional and personal development

Career growth opportunities

Job summary

Carter’s Retail Inc. in Atlanta seeks an Assistant Store Manager to lead the sales floor, greet customers, and foster a welcoming, inclusive environment. You will coach team members, manage staffing, and support management in driving KPIs and merchandising standards.

You will help recruit, train, and develop staff, while ensuring exceptional service and loss prevention. This role offers growth and a collaborative, family‑oriented culture.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Computer skills

Education

High School Diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Retail Inc. in Atlanta seeks an Assistant Store Manager to lead the sales floor, greet customers, and foster a welcoming, inclusive environment. You will coach team members, manage staffing, and support management in driving KPIs and merchandising standards.

You will help recruit, train, and develop staff, while ensuring exceptional service and loss prevention. This role offers growth and a collaborative, family‑oriented culture.