People-First Retail Leader — Growth & Service

carters; McAllen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Health benefits

Education program tuition-free

Paid time off

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter's is seeking an Assistant Store Manager in McAllen, TX to lead a high-energy team and deliver exceptional service for families. You will coach staff, manage schedules, and ensure store standards across product lines, while fostering inclusion and brand values on the sales floor.

We emphasize development and teamwork, with benefits that support work-life balance and career growth within Carter's growing family brands.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Proficient communication skills (verbal and written).

Responsibilities

• Execute workforce management to ensure customer focus on the sales floor.
• Welcome customers and assist with product styles and benefits.
• Foster a positive, safe, inclusive environment for staff and customers.
• Coach others to meet service standards and omnichannel experience.
• Analyze business and drive KPIs with the team.
• Assist Store Manager in recruiting, training, and developing staff.
• Plan and report on tasks and financial results.
• Support merchandising standards and promotions.
• Reduce loss through service and operational controls.

Skills

Leadership

Customer service

Communication

Excel

Outlook

Retail management

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's is seeking an Assistant Store Manager in McAllen, TX to lead a high-energy team and deliver exceptional service for families. You will coach staff, manage schedules, and ensure store standards across product lines, while fostering inclusion and brand values on the sales floor.

We emphasize development and teamwork, with benefits that support work-life balance and career growth within Carter's growing family brands.