People-First Retail Leader - Assistant Store Manager

3M HEALTHCARE; Columbus (OH); On-site; USD 2,410,800 - 3,237,360; Full time

Benefits offered by this job

Health benefits

30% discount

Paid time off

Parental leave

Education program

Charitable matching gifts

Job summary

Carter’s is seeking an Assistant Store Manager in Columbus, OH. You will help lead a store team, deliver exceptional customer service, and drive sales through effective workforce management and coaching.

The role calls for at least 1 year in retail management, strong communication, and the ability to analyze results. Benefits include health coverage, a 30% brand discount, PTO, parental leave, education programs, and growth opportunities within Carter’s.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A positive and solutions-oriented mindset.
• Effective verbal and written communication skills.
• Proficient computer skills (Outlook, Excel, Web navigation).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coaches others to success and models service standards and omnichannel experience.
• Analyze the business and drive KPI improvements with the team.
• Build customer loyalty through company programs, including credit.
• Assist in recruiting, hiring, and developing store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, and report tasks and financial results using company tools.
• Collaborate with Store Manager on merchandising standards and promotions.
• Reduce loss through exceptional customer service and operational controls.

Skills

Leadership

Customer engagement

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s is seeking an Assistant Store Manager in Columbus, OH. You will help lead a store team, deliver exceptional customer service, and drive sales through effective workforce management and coaching.

The role calls for at least 1 year in retail management, strong communication, and the ability to analyze results. Benefits include health coverage, a 30% brand discount, PTO, parental leave, education programs, and growth opportunities within Carter’s.