People-First Retail Leader & Growth Driver

Carter's Inc.; Webster (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

30% discount on brands

Education Advance You program

Paid time off and holidays

Parental leave

Adoption assistance

Professional development

Job summary

Carter's is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead the sales floor with a customer-centric approach, support store operations, and help prepare the team for peak shopping periods.

This role requires at least 1 year of retail management, a high school diploma, and a collaborative, inclusive leadership style. Carter's offers training, development, and a competitive benefits package to help you grow with the team.

Qualifications

• Minimum of 1 year of retail or related management experience.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Customer service

Leadership

Retail management

Education

High school diploma or GED

Job description

Carter's is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead the sales floor with a customer-centric approach, support store operations, and help prepare the team for peak shopping periods.

This role requires at least 1 year of retail management, a high school diploma, and a collaborative, inclusive leadership style. Carter's offers training, development, and a competitive benefits package to help you grow with the team.