People-First Restaurant Supervisor

Jobtome; City of Albany (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack is seeking a Restaurant General Manager to lead a high-volume operation with a focus on hospitality and financial performance. The role oversees staff coaching, inventory control, and adherence to safety and health codes, while driving sales and profitability through strong people leadership.

Ideal candidates bring at least 3 years of GM experience, proven P&L skills, and a track record of coaching teams to deliver exceptional guest experiences in a fast-paced environment.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Leadership

Team management

Budget management / P&L

Coaching

Job description

Shake Shack is seeking a Restaurant General Manager to lead a high-volume operation with a focus on hospitality and financial performance. The role oversees staff coaching, inventory control, and adherence to safety and health codes, while driving sales and profitability through strong people leadership.

Ideal candidates bring at least 3 years of GM experience, proven P&L skills, and a track record of coaching teams to deliver exceptional guest experiences in a fast-paced environment.