People-First Restaurant Operations Leader

Shake Shack; Selden (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

401k with company match

Medical insurance

Dental & Vision insurance

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter benefits

Job summary

Shake Shack is seeking a restaurant manager to oversee daily operations in a fast-paced setting, ensuring top-tier service and guest satisfaction. You will train staff, motivate the team, and coach for excellence while promoting the brand within the local community.

Ideal candidates bring 2-3 years of management experience, strong operations knowledge, and a customer-focused mindset with flexibility in hours. This role emphasizes leadership and adherence to sanitation standards.

Qualifications

• 2-3 years of restaurant management experience in a high-volume, fast-paced setting.
• Understanding of restaurant operations including personnel management and health codes.
• Aptitude for leading, coaching and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification is preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Operations knowledge

Budgeting/finance

Food safety knowledge

Flexibility

Education

Food handler certification

Job description

Shake Shack is seeking a restaurant manager to oversee daily operations in a fast-paced setting, ensuring top-tier service and guest satisfaction. You will train staff, motivate the team, and coach for excellence while promoting the brand within the local community.

Ideal candidates bring 2-3 years of management experience, strong operations knowledge, and a customer-focused mindset with flexibility in hours. This role emphasizes leadership and adherence to sanitation standards.