Restaurant Manager: Lead Teams & Elevate Guest Experience

Shake Shack; Braintree (MA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for旅行,电子

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability保险

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Job summary

Shake Shack is hiring a Restaurant Manager to lead daily operations in a fast-paced, high-volume environment. You will supervise teams, ensure exceptional guest service, and coach staff to uphold Shack standards.

The role emphasizes leadership, people management, and adherence to sanitation and safety regulations, with opportunities to engage with the local community and brand-building activities. On-site work in a dynamic, inclusive Shack Fam environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume setting.
• Strong knowledge of restaurant operations and health codes.
• Aptitude for leading, coaching, and driving excellence.
• Understanding of financial aspects of business operations.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Coaching

Customer service

People management

Operations management

Hiring

Education

Food handler certification

Job description

Shake Shack is hiring a Restaurant Manager to lead daily operations in a fast-paced, high-volume environment. You will supervise teams, ensure exceptional guest service, and coach staff to uphold Shack standards.

The role emphasizes leadership, people management, and adherence to sanitation and safety regulations, with opportunities to engage with the local community and brand-building activities. On-site work in a dynamic, inclusive Shack Fam environment.