Restaurant Operations Leader — Training, Growth & Service Excellence

Shake Shack; Virginia (MN); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay and Bonuses

Meal Discounts

Corporate Discounts

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Match

Employee Assistance Program

Commuter Benefits

Paid Time Off

Parental Leave

Flexible Spending Accounts

Growth Opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations, train staff, and uphold hospitality standards in a fast-paced setting. You will drive guest satisfaction, coaching, and team development to deliver exceptional experiences.

We offer competitive pay, benefits, and growth opportunities within Shake Shack’s inclusive ShakeFam culture. Join a brand focused on quality, teamwork, and community engagement.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant Management

Leadership

Training

Guest Service

Operations

Safety & Sanitation

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations, train staff, and uphold hospitality standards in a fast-paced setting. You will drive guest satisfaction, coaching, and team development to deliver exceptional experiences.

We offer competitive pay, benefits, and growth opportunities within Shake Shack’s inclusive ShakeFam culture. Join a brand focused on quality, teamwork, and community engagement.