People-First Restaurant Manager & Growth Leader

shakeshack; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay and performance bonuses

Meal discounts

Insurance: medical, dental, vision

401k with company match

Paid time off

Parental leave

Job summary

Shake Shack is hiring a Restaurant Manager in Phoenix, AZ to oversee daily operations and ensure top-tier guest experiences. You will lead and train staff, manage performance, and drive hospitality excellence in a fast-paced environment.

The role emphasizes team leadership, brand promotion, and compliance with sanitation and safety standards, with opportunities for growth within a globally recognized hospitality brand.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred; willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership & coaching

Operations knowledge

Financial acumen

Food handler cert

Job description

Shake Shack is hiring a Restaurant Manager in Phoenix, AZ to oversee daily operations and ensure top-tier guest experiences. You will lead and train staff, manage performance, and drive hospitality excellence in a fast-paced environment.

The role emphasizes team leadership, brand promotion, and compliance with sanitation and safety standards, with opportunities for growth within a globally recognized hospitality brand.