Dynamic Restaurant Ops Leader | Grow & Elevate Teams

Shake Shack; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay bonuses

Meal discounts

Medical insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Commuter benefits

Flexible spending accounts

Development opportunities

Job summary

Shake Shack in Phoenix, AZ is seeking a hands-on Restaurant Manager to oversee daily operations, ensure guest satisfaction, and lead a high-energy team in a fast-paced setting.

You will train staff, coach for hospitality excellence, manage staffing and planning, and promote the brand through local events while ensuring health and safety regulations are met. Join a fast-growing brand that values people, learning, and community.

Qualifications

• 2-3 years of restaurant management experience in a high-volume, fast-paced setting.
• Experience with personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Aptitude for coaching and driving excellence at all levels.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plans to promote the Shake Shack brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Operations management

Financial acumen

Food safety

Job description

Shake Shack in Phoenix, AZ is seeking a hands-on Restaurant Manager to oversee daily operations, ensure guest satisfaction, and lead a high-energy team in a fast-paced setting.

You will train staff, coach for hospitality excellence, manage staffing and planning, and promote the brand through local events while ensuring health and safety regulations are met. Join a fast-growing brand that values people, learning, and community.