People-First Restaurant Leader & Operations Coach

Donatos Pizza; Franklin (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

Donatos Pizza is seeking a Restaurant Manager to lead daily operations, drive hospitality, and coach the team to deliver excellent guest experiences.

You will manage staffing, training, cash handling, and food safety while partnering with local leadership to achieve sales and profit growth. The role requires flexible scheduling, ServSafe certification, and prior management experience.

Qualifications

• High School diploma or equivalent is required.
• ServSafe certification is required.
• External – 1 year in similar role preferred, successful completion of Donatos MIT program required.
• Internal – 6 months Donatos experience preferred, management experience required.
• Can execute all items on the RM readiness checklist.

Responsibilities

• Ensures each new associate receives proper onboarding and training.
• Models performance standards and coaches the team.
• Manages staffing levels to match business volume.
• Controls cash handling and asset protection.
• Empowers associates to resolve customer concerns.
• Engages with the local community to build partnerships and drive sales growth.

Skills

People leadership

Coaching

Communication

Flexibility

Education

High School diploma or equivalent

ServSafe certification

Job description

Donatos Pizza is seeking a Restaurant Manager to lead daily operations, drive hospitality, and coach the team to deliver excellent guest experiences.

You will manage staffing, training, cash handling, and food safety while partnering with local leadership to achieve sales and profit growth. The role requires flexible scheduling, ServSafe certification, and prior management experience.