People-First Receptionist & Front Desk Admin

South Central Community Action Program Inc; Bloomington, Northern (IN, KY); Hybride; USD 24 000 - 32 000; Plein temps

Résumé du poste

South Central Community Action Program, Inc. is seeking a Receptionist to enter and process client data, answer and forward calls, greet visitors, and maintain a professional, welcoming reception area.

You will assist with initial applications and eligibility documents and route inquiries about the agency's programs. Requirements include a high school diploma or GED, prior customer service or clerical experience, and proficiency with computers and Microsoft Office.

Qualifications

• High school diploma or GED required or equivalent.
• Prior customer service or clerical experience preferred.
• Strong verbal and written communication skills; professional demeanor.

Responsabilités

• Operate receptionist desk and manage front-office functions.
• Greet employees, clients and visitors professionally.
• Answer, screen, and forward calls; take messages; manage general email inquiries.
• Assist walk-in clients with initial applications and eligibility documents.
• Maintain accurate intake logs, files and filing systems.
• Support agency programs and referrals as needed.
• Keep reception area clean, organized and stocked with supplies.
• Monitor lobby access and maintain visitor logs.

Connaissances

Customer service

Communication

Organization

Professionalism

Spanish language ability

Formation

High school diploma or GED

Outils

Microsoft Office

Phone systems

Data entry

Description du poste

South Central Community Action Program, Inc. is seeking a Receptionist to enter and process client data, answer and forward calls, greet visitors, and maintain a professional, welcoming reception area.

You will assist with initial applications and eligibility documents and route inquiries about the agency's programs. Requirements include a high school diploma or GED, prior customer service or clerical experience, and proficiency with computers and Microsoft Office.