People-First Lead: Elevate Ops & Customer Experience

Meijer Great Lakes; Brunswick (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Great Lakes is seeking a dedicated team member to enhance the customer shopping experience. You will engage with customers and peers, assign daily tasks, and mentor teammates to exceed service and sales goals.

In this role, you will participate in scheduling, training, and inventory tasks while upholding Meijer standards and safety guidelines. The position emphasizes customer service excellence, teamwork, and the ability to influence others to maintain a positive, inclusive store

Qualifications

• Passion for customer service with total engagement.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others and build rapport.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to meet customer service and sales goals.
• Support training of new team members and cross-train high-potential talent.
• Assist with department scheduling to improve engagement, service, and profitability.
• Ensure product freshness by monitoring rotation and dating policies.
• Lead by example for safety and Meijer standards.

Skills

Customer service

Communication skills

Retail experience

Team leadership

Influence others

Problem solving

Rapport building

Job description

Meijer Great Lakes is seeking a dedicated team member to enhance the customer shopping experience. You will engage with customers and peers, assign daily tasks, and mentor teammates to exceed service and sales goals.

In this role, you will participate in scheduling, training, and inventory tasks while upholding Meijer standards and safety guidelines. The position emphasizes customer service excellence, teamwork, and the ability to influence others to maintain a positive, inclusive store