Curbside Retail Lead — Customer Experience & Ops

Meijer Great Lakes; Evergreen Park (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Job summary

Meijer Great Lakes is seeking a dedicated team member to support daily operations, ensure a great shopping experience, and mentor peers. You’ll help with scheduling, training, and upholding safety and quality standards across departments.

The role emphasizes customer engagement, reliability, and adherence to Meijer policies, with opportunities for development and education assistance. Strong communication and leadership potential are valued.

Qualifications

• Passion for customer service and engaging with customers and team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking and ability to influence others.

Responsibilities

• Engage peers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed customer service and sales goals.
• Assist in training new team members and cross-training high potential talent.
• Support department scheduling to improve engagement, service, and profitability.
• Monitor product freshness and rotation to ensure policy compliance.
• Lead in food safety standards and safe work practices.
• Oversee ordering, receiving, stocking, pricing, and display as applicable.
• Foster Meijer culture with diversity, equity, and inclusion.
• Operate register and handle cash when needed.
• Use powered equipment where applicable.
• Participate in period-end inventories to hit goals.

Skills

Customer service

Verbal communication

Written communication

Retail experience

Team mentoring

Influence others

Job description

Meijer Great Lakes is seeking a dedicated team member to support daily operations, ensure a great shopping experience, and mentor peers. You’ll help with scheduling, training, and upholding safety and quality standards across departments.

The role emphasizes customer engagement, reliability, and adherence to Meijer policies, with opportunities for development and education assistance. Strong communication and leadership potential are valued.