Restaurant General Manager: Energetic Team Leader

Potbelly; Paynes (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with annual raises

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly is seeking a General Manager to lead a busy shop, drive a positive ambiente, and manage P&L with a hands-on approach on the shop floor for 80-90% of the time. You will coach staff, drive sales, and ensure top customer service in a fast-paced environment.

The role requires prior GM experience, food safety certification, and the ability to build teams while maintaining schedules and labor goals. Competitive pay and comprehensive benefits are offered

Qualifications

• Must meet all eligibility requirements and pass Food Safety Certification within state-specific timeline.

Responsibilities

• Train, coach, and develop all shop team members to realize their potential
• Assess staff abilities. Create and implement effective development plans
• Interview, select and hire great people who represent Potbelly Values
• Develop and maintain Good Vibes culture that fosters strong attraction & retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders
• Update communication board with critical shop information
• Hold regular meetings with key shop staff
• Effectively delegate tasks to team and ensure a high standard of execution
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
• Control cost of goods, variances and inventories within the shop
• Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities
• Control assigned P&L line items
• Must spend 80-90% of time on the shop floor in the Front of the House
• Ability to maintain deadlines and prioritize while running an effective shift
• Comply with health and safety standards for food, cleanliness and safety
• Effectively handle customer complaints/issues
• Other duties as assigned

Skills

Food Safety Certification

Customer-focused

Communication skills

Problem-solving

Team leadership

Time management

Multitasking

Allergen handling

Interviewing skills

Scheduling labor

Microsoft Office

Business acumen

Financial literacy

Physical stamina

Job description

Potbelly is seeking a General Manager to lead a busy shop, drive a positive ambiente, and manage P&L with a hands-on approach on the shop floor for 80-90% of the time. You will coach staff, drive sales, and ensure top customer service in a fast-paced environment.

The role requires prior GM experience, food safety certification, and the ability to build teams while maintaining schedules and labor goals. Competitive pay and comprehensive benefits are offered