People-First CSR | Growth & Training in Sign Industry

FASTSIGNS Parker/Castle Rock; Fort Myers (FL); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for current and prospective customers. You will interact via email, phone, in person, and at customer sites, building lasting relationships and guiding prospects toward long-term partnerships.

The role emphasizes strong listening, accurate documentation, and organization. You’ll help prepare estimates, manage work orders, and ensure timely delivery while participating in daily team meetings

Formación

• Outgoing, responsive, eager to learn and build relationships.
• Great listening skills, documentation and organization.
• You will learn to prepare estimates, implement work orders and ensure timely delivery.
• You will be involved in daily team meetings and support business and marketing plans.

Responsabilidades

• Be the initial contact with current and prospective customers via email, phone or in person.
• Build long-lasting relationships by turning prospects into customers and then into long-term clients.
• Coordinate communication to ensure timely delivery of finished orders and accurate order details.

Conocimientos

People skills

Sales aptitude

Customer service

Descripción del empleo

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for current and prospective customers. You will interact via email, phone, in person, and at customer sites, building lasting relationships and guiding prospects toward long-term partnerships.

The role emphasizes strong listening, accurate documentation, and organization. You’ll help prepare estimates, manage work orders, and ensure timely delivery while participating in daily team meetings