People-First CSR: Build Relationships & Grow in Signs

FASTSIGNS Parker/Castle Rock; Lake Forest (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock in Lake Forest, California seeks a Customer Service Representative who serves as the first point of contact for customers across email, phone, in person, and at their place of business.

You will build long-lasting relationships, learn to prepare estimates, manage work orders, and ensure timely delivery of orders, while engaging in daily team meetings and supporting business and marketing plans.

Qualifications

• Outgoing and people-oriented candidate.
• Excellent listening and organizational skills.
• Ability to learn and grow in a fast-paced sign industry.

Responsibilities

• Serve as initial contact with customers via email, phone, and in-person.
• Learn to prepare estimates and implement work orders.
• Ensure timely delivery of finished orders.
• Participate in daily team meetings and support marketing plans.

Skills

Customer service

Communication

Relationship building

Documentation

Job description

FASTSIGNS Parker/Castle Rock in Lake Forest, California seeks a Customer Service Representative who serves as the first point of contact for customers across email, phone, in person, and at their place of business.

You will build long-lasting relationships, learn to prepare estimates, manage work orders, and ensure timely delivery of orders, while engaging in daily team meetings and supporting business and marketing plans.