People-First Banking Advisor (Flexible Hours)

Citizens Bank; Hudson (NH); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Health insurance

401K with company match

Tuition assistance

Volunteer time off

Job summary

Citizens Bank is seeking a friendly, outgoing Banking Specialist to help customers with everyday financial decisions and long-term goals. You’ll guide spending, saving, borrowing, and investing needs, while promoting digital banking tools and self-service options.

You will build trusted relationships through proactive outreach, collaboration with Wealth Management and Mortgage partners, and by delivering excellent service in a fast-paced branch environment.

Qualifications

• 2 years of sales and customer service experience.
• Strong communication and problem-solving skills.
• Ability to use digital technology to support goals.
• Willingness to work varied hours including weekends.

Responsibilities

• Assist customers with financial solutions across spending, saving, borrowing, and investing needs.
• Present tailored financial options and guide customers to digital banking tools.
• Collaborate with branch teams and partners to handle more complex needs.
• Make outbound calls to acquire new customers and schedule checkups.

Skills

Sales experience

Customer service

Communication

Problem solving

Digital literacy

Multitasking

Self-motivation

Team collaboration

Education

High School diploma or GED

Job description

Citizens Bank is seeking a friendly, outgoing Banking Specialist to help customers with everyday financial decisions and long-term goals. You’ll guide spending, saving, borrowing, and investing needs, while promoting digital banking tools and self-service options.

You will build trusted relationships through proactive outreach, collaboration with Wealth Management and Mortgage partners, and by delivering excellent service in a fast-paced branch environment.