People & Culture Coordinator | HR Admin & Compliance

Volunteers of America Massachusetts; Massachusetts; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health, vision & dental insurance

403(b) retirement plan with employer 1

Paid holidays & generous vacation

Flexible spending accounts

Employee assistance program

Wellness reimbursement

Employee discount program

PSLF loan forgiveness eligibility

Job summary

Volunteers of America Massachusetts is seeking a People and Culture Coordinator to support the HR function, ensure accurate employee records, and assist with onboarding, recruitment, and compliance within a human services setting.

Reporting to the Director of People & Culture, you will handle confidential information, coordinate audits, and help maintain HRIS data while collaborating with managers and teams to complete critical tasks and projects.

Qualifications

• High School Diploma or equivalent required; associates or related field preferred.
• Two+ years of administrative HR experience is preferred.
• Strong customer service orientation and confidentiality.
• Ability to handle sensitive information discreetly and professionally.
• Excellent organizational skills and ability to multi-task and meet deadlines.
• Strong written and verbal communication; proficient with MS Office and HRIS.

Responsibilities

• Assist with job postings, recruitment ads, and sourcing activities.
• Review resumes and applications, conduct initial telephone screenings, and outreach.
• Perform reference checks and pre-employment verifications.
• Prepare and distribute offer letters and pre-employment documents.
• Maintain accurate employee files (electronic and physical) per policy and law.
• Process HR documentation and ensure timely filing and retention.
• Respond to requests for employment information and audits.
• Conduct periodic audits to ensure completeness and compliance.
• Monitor compliance requirements including licenses and trainings.
• Coordinate background checks and required verifications.
• Ensure health, vaccination, policy acknowledgments, and regulatory docs are complete.
• Maintain HRIS data and generate standard HR reports.
• Assist with system audits, data cleanup, and process improvements.
• Support HR technology implementations and inquiries as needed.

Skills

Customer service

Discretion

Organizational skills

Multitasking

Written & verbal communication

Attention to detail

Teamwork

Education

High School Diploma

Associates or related field preferred

Tools

Microsoft Office

HRIS

Job description

Volunteers of America Massachusetts is seeking a People and Culture Coordinator to support the HR function, ensure accurate employee records, and assist with onboarding, recruitment, and compliance within a human services setting.

Reporting to the Director of People & Culture, you will handle confidential information, coordinate audits, and help maintain HRIS data while collaborating with managers and teams to complete critical tasks and projects.