People Advocacy Manager - Employee Experience, Training & Equity

OpenKrill; United States; Remote; USD 136,000 - 200,000; Full time

Benefits offered by this job

401(k) match

Paid parental leave

Medical, dental, vision benefits

Wellness benefits

Commuter benefits

Job summary

DoorDash in the United States seeks a Manager, People Advocacy to lead strategies that improve employee experience for customer-facing teammates and partner with Employment Legal, HR Business Partners, and other People teams.

You will design and deploy training, monitor ER trends and legal changes, and influence leadership decisions. This role requires data-driven storytelling and travel up to 30%, with equity opportunities and comprehensive benefits.

Qualifications

• 7+ years in employee relations, HR, employment law or labor relations
• Bachelor's and/or Master's in HR or Labor Relations
• Mastery of employment law basics and performance management practices
• Ability to translate data into action plans to improve employee experience
• Excellent interpersonal and communication skills; ability to influence across levels
• Experience diffusing tension and mediating conflict
• Travel up to 30%
• Experience supporting a call center or customer service is a plus

Responsibilities

• Case and Project Management
• Research and respond to employee relations matters; assist HR Partners in resolving concerns
• Advise leaders to resolve concerns and mitigate employment risk
• Employee Advocacy, Training, Communication
• Influence decisions balancing employee and business impact
• Train leadership on creating optimal working relationships
• Assess working conditions, safety, employee experience, leadership effectiveness
• On-site engagement to address concerns and deliver site-specific action plans
• Analytics: gather and analyze employee data to identify focus areas
• Improve analytics program using AI tools (Claude, ChatGPT)
• Provide standard updates to Senior Leadership

Skills

Employee relations

Human resources

Employment law

Emotional intelligence

Communication skills

Conflict mediation

Education

Bachelor's degree in HR or related field

Master's degree in HR or Labor Relations

Tools

AI tools (Claude)

Analytics tools

Job description

DoorDash in the United States seeks a Manager, People Advocacy to lead strategies that improve employee experience for customer-facing teammates and partner with Employment Legal, HR Business Partners, and other People teams.

You will design and deploy training, monitor ER trends and legal changes, and influence leadership decisions. This role requires data-driven storytelling and travel up to 30%, with equity opportunities and comprehensive benefits.