Employee Experience & Advocacy Manager

DoorDash, Inc.; Hartford (CT); Presencial; USD 136.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer matching

16 weeks paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical, dental, and vision benefits

11 paid holidays

Equity grants

Descripción de la vacante

DoorDash, Inc. is seeking a Manager, People Advocacy to lead efforts that improve the employee experience for customer-facing teammates. You will partner with business leaders, Employment Legal, HR Business Partners and Employee Relations to address opportunities.

In this role you design advocacy strategy, train leaders, and deploy channels to gather feedback. You will analyze employee data, inform leadership of impact, and help translate insights into action, with travel up to 30%.

Formación

• 7+ years of experience in employee relations or HR fields
• Bachelor's or Master's in HR or Labor Relations
• Strong employment law knowledge and performance management practices
• Translate data into action plans to improve employee experience
• Excellent interpersonal, written and verbal communication
• Experience diffusing tension and mediating conflicts
• Willingness to travel up to 30%
• Experience supporting a call center/customer service is a plus

Responsabilidades

• Case and project management for employee relations.
• Provide guidance to leaders to resolve concerns and mitigate risk.
• Advise HR and ER teams to address issues.
• Develop advocacy, training, and communication programs.
• Analyze employee data and report to senior leadership.
• Use AI tools to enhance analytics and insights.

Conocimientos

Employee relations

Communication

Leadership

Data analytics

Project management

Training/mentoring

Employee engagement

Educación

Bachelor's or Master's in HR or Labor Relations

Herramientas

Claude AI

ChatGPT

Descripción del empleo

DoorDash, Inc. is seeking a Manager, People Advocacy to lead efforts that improve the employee experience for customer-facing teammates. You will partner with business leaders, Employment Legal, HR Business Partners and Employee Relations to address opportunities.

In this role you design advocacy strategy, train leaders, and deploy channels to gather feedback. You will analyze employee data, inform leadership of impact, and help translate insights into action, with travel up to 30%.