People Advocacy Manager — Elevate Employee Experience & Relations

DoorDash, Inc.; United States; Remote; USD 136,000 - 200,000; Full time

Benefits offered by this job

Equity grants

401(k) with employer matching

16 weeks paid parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical, dental, and vision coverage

Job summary

DoorDash, Inc. is seeking a Manager, People Advocacy to lead efforts that foster positive relationships and two-way communication between employees and leadership. You will partner with cross-functional teams supporting New Verticals and Customer Service to address employee experience opportunities.

This role owns case and project management, training design, analytics, and guidance to leaders to resolve concerns while balancing employee and business needs. Travel up to 30% may be required.

Qualifications

• At least 7 years of experience in employee relations, HR, employment law or labor relations.
• Bachelor's or Master's in HR or Labor Relations.
• Mastery of employment law basics and performance management best practices.
• Ability to translate data into action plans to prevent and mitigate unfavorable employee experience trends.
• Excellent interpersonal skills, including high EQ and strong written/oral communication.
• Willingness to travel up to 30%.
• Experience supporting a call center / customer service is a plus.

Responsibilities

• Lead and partner on employee advocacy initiatives across DoorDash.
• Advise leaders to resolve concerns and mitigate employment risk.
• Develop training to improve people leadership skills.
• Analyze employee data and trends to inform actions.
• Deliver updates and reporting to senior leadership.
• Monitor laws and changes affecting employee experience.
• Provide site-specific action plans and follow-up.

Skills

Employee relations

Human Resources

Employment law

Labor relations

Communication skills

Emotional intelligence

Stakeholder management

Data-driven decision making

Travel readiness

Education

Bachelor's or Master's in Human Resources or Labor Relations

Tools

Claude AI

ChatGPT

Job description

DoorDash, Inc. is seeking a Manager, People Advocacy to lead efforts that foster positive relationships and two-way communication between employees and leadership. You will partner with cross-functional teams supporting New Verticals and Customer Service to address employee experience opportunities.

This role owns case and project management, training design, analytics, and guidance to leaders to resolve concerns while balancing employee and business needs. Travel up to 30% may be required.