Pentagon Onsite Desktop Support & Executive IT

KaylaTek, Inc.; Arlington (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

HSA

401(k) with company match

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D

Paid Time Off

11 Paid Holidays

Employee Assistance Program (EAP)

Professional Development Program

Military Leave Support

Referral bonuses

Job summary

KaylaTek, Inc. is seeking a Desktop Support Specialist to support the AFNCR IT contract at the Pentagon. This onsite role requires delivering direct, on-site hardware and software troubleshooting and end-user support across the Pentagon complex.

You will install and maintain desktops, laptops, docking stations, printers, and peripherals, assist with PWCS and mobility initiatives, and work within SLAs to keep critical systems operational in a fast-paced, highly secure environment in Arlington, VA.

Responsibilities

• Provide onsite hardware, software, and peripheral issue resolution for end users and executives.
• Install and maintain desktops, laptops, docking stations, printers, and peripherals per SLAs.
• Assist PWCS provisioning, issue, and Tier-1 support for wireless devices and mobility.

Job description

KaylaTek, Inc. is seeking a Desktop Support Specialist to support the AFNCR IT contract at the Pentagon. This onsite role requires delivering direct, on-site hardware and software troubleshooting and end-user support across the Pentagon complex.

You will install and maintain desktops, laptops, docking stations, printers, and peripherals, assist with PWCS and mobility initiatives, and work within SLAs to keep critical systems operational in a fast-paced, highly secure environment in Arlington, VA.