Peds Outpatient Office Assistant — Flexible PRN Schedule

Advocate Health; Naperville (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Advocate Health in Naperville is seeking a PRN Administrative Assistant to greet patients, collect copayments, schedule appointments, and support clinical staff. You will enter data into the system, coordinate calendars, and handle routine inquiries with professionalism.

Proficient in Microsoft Office and comfortable with EPIC systems, you will multitask and maintain accurate records in a busy hospital setting.

Qualifications

• Typically requires 1 year of scheduling, customer service, and administrative/clerical support duties.
• EPIC experience preferred.
• Proficient in Microsoft Office.
• Ability to multi-task and manage schedules.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information.
• Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation.
• Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed.
• Answers and screens telephone calls, triages clinical calls and resolves problems appropriately.
• Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information.
• Generates basic reports, modifies/updates existing reports, and distributes reports as needed.

Skills

Multi-tasking

Customer service

Communication skills

Organizational skills

Data entry / data management

Education

High School Graduate

Tools

EPIC

Microsoft Office

Job description

Advocate Health in Naperville is seeking a PRN Administrative Assistant to greet patients, collect copayments, schedule appointments, and support clinical staff. You will enter data into the system, coordinate calendars, and handle routine inquiries with professionalism.

Proficient in Microsoft Office and comfortable with EPIC systems, you will multitask and maintain accurate records in a busy hospital setting.