Pediatrics Program Coordinator (Care & Scheduling)

Hugh Chatham Health; Charlotte (NC); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Educational Assistance Program

Defined contribution retirement plans

Job summary

Advocate Health in Charlotte, NC is seeking a full-time Care Coord/Auth/Sched Specialist for the Pediatrics: Surgery program (34,000 SHVI). Work Monday–Friday, 8:00 AM–4:30 PM, 40 hours/week. This role is central to patient and staff coordination, issue resolution, and cross-functional meetings. Requires a high school diploma; an associate degree is preferred, with 2+ years in a subspecialty program and leadership development opportunities.

Qualifications

• High school diploma or equivalent; an associate degree in health, business, or related field preferred.
• 2+ years of experience within a specified subspecialty program (e.g., Liver/Kidney/Heart transplant, Heart Failure or Liver Failure).
• Leadership development options such as committee membership, preceptorship, or participation in professional organizations/committees.

Responsibilities

• Performs all functions of the Care Coord/Auth/Sched Specialist.
• Serves as a central point of contact for the program for patients and staff.
• Initiates and facilitates the resolution of patient issues and complaints with quality customer service.
• Coordinates program-specific meetings and committees (e.g., Selection and group teaching).
• Completes data entry for program quality initiatives and audits documentation for regulatory compliance.
• Orders program-specific medical supplies and participates in department-wide committees.
• Maintains regulatory and quality tracking spreadsheets as requested by leadership.

Education

High school diploma or equivalent, Associate degree in Health, Business and/or related field preferred

Job description

Advocate Health in Charlotte, NC is seeking a full-time Care Coord/Auth/Sched Specialist for the Pediatrics: Surgery program (34,000 SHVI). Work Monday–Friday, 8:00 AM–4:30 PM, 40 hours/week. This role is central to patient and staff coordination, issue resolution, and cross-functional meetings. Requires a high school diploma; an associate degree is preferred, with 2+ years in a subspecialty program and leadership development opportunities.