Pediatric Care Coordination Specialist

Lurie Children's Hospital; Chicago (IL); On-site; USD 33,000 - 54,000; Full time

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an experienced administrative professional to coordinate subspecialty scheduling and support interdisciplinary teams.

The role includes serving as a primary resource for providers and Division leadership, and assisting with referrals, events, and communications. The position emphasizes collaboration, process improvement, and maintaining clinical databases and division content.

Qualifications

• High School Diploma required; Bachelor’s Degree preferred; minimum four years of related administrative experience.
• Excellent leadership, organizational and analytical skills, ability to work with teams, strong written/verbal communication.
• Strong planning and coordination skills; ability to work independently and exercise good judgment; knowledge of medical terminology and medical education programs, preferred.

Responsibilities

• Develop an organized scheduling process for subspecialty patients and interdisciplinary teams.
• Serve as the primary resource for problem solving for providers and Division Administrator; identify performance improvement goals.
• Act as the point of contact for referring physician practices and resolve issues related to new patient referrals and scheduling.
• Maintain knowledge of benefit eligibility, provisions and precertification needs; secure necessary approvals for coordinated care.
• Support development and promotion of department events and meetings; monitor progress and address questions or concerns.
• Manage division content for websites and coordinate with Marketing for materials distribution.
• Assist with Advanced Fellowship recruitment and coordination of educational programs for the division.
• Provide editorial assistance for abstracts, posters, manuscripts and presentations.
• Help faculty and research staff operationalize studies within the Clinical Division.
• Perform other assigned duties as needed.

Skills

Scheduling

Administration

Communication

Microsoft Office

Education

Bachelor's degree preferred

High School Diploma required

Tools

Microsoft Office

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an experienced administrative professional to coordinate subspecialty scheduling and support interdisciplinary teams.

The role includes serving as a primary resource for providers and Division leadership, and assisting with referrals, events, and communications. The position emphasizes collaboration, process improvement, and maintaining clinical databases and division content.