Pediatrics Practice Manager: Lead Operations & Patient Care

HHM Health; Dallas (TX); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health Savings Account

403(b) retirement matching

Generous time off

ADD Insurance

Disability benefits

EAP

HHM CARES Fund

Job summary

HHM Health seeks a Pediatrics Practice Manager to oversee the pediatric clinic operations, ensure efficient workflows, and drive high-quality patient care in Dallas-area locations. You will lead front- and back-office teams, coordinate staffing and scheduling, and partner with providers to improve access and patient flow while upholding HIPAA and safety standards.

The role requires 3–5 years in healthcare management, a healthcare admin background, and strong leadership and analytical skills to

Qualifications

• Minimum of 3-5 years of healthcare, ambulatory, pediatric, or medical practice management experience preferred.
• Experience supervisory or management experience in a healthcare or outpatient clinical setting.
• Pediatric healthcare or pediatric practice management experience strongly preferred.

Responsibilities

• Oversee day-to-day pediatric practice operations, ensuring efficient clinical and administrative workflows.
• Lead, supervise, coach, and develop front-office, back-office, and pediatric practice staff.
• Partner with pediatric providers and leadership on staffing, scheduling, patient flow, access, and operational support.
• Monitor provider productivity, patient volumes, appointment availability, no-shows, cancellations, and access-to-care metrics.
• Develop and implement standardized pediatric workflows, policies, procedures, and processes to improve efficiency.
• Coordinate pediatric services including well-child visits, sick visits, preventive care, immunizations, developmental screenings, and chronic disease management.
• Monitor patient access, throughput, wait times, and appointment utilization while addressing barriers.
• Ensure staff training, competency, performance, and compliance with organizational procedures and patient-centered service standards.
• Monitor operational, financial, quality, and patient-experience performance and prepare reports for leadership.
• Support pediatric quality initiatives, including HEDIS, UDS, preventive care, and care-gap management.
• Collaborate with Quality, Revenue Cycle, Clinical Operations, IT, HR on performance improvement and operational needs.
• Ensure HIPAA, OSHA, CLIA, infection prevention, patient safety, and regulatory compliance.

Skills

Healthcare admin

Pediatric management

Staff leadership

Communication

Problem solving

Conflict resolution

Data analysis

EHR experience

Quality metrics

Regulatory compliance

Education

Bachelor's degree in healthcare administration, Business Administration, Nursing, Public Health, or a related field

High school diploma or equivalent

Tools

eClinicalWorks

Practice management software

Job description

HHM Health seeks a Pediatrics Practice Manager to oversee the pediatric clinic operations, ensure efficient workflows, and drive high-quality patient care in Dallas-area locations. You will lead front- and back-office teams, coordinate staffing and scheduling, and partner with providers to improve access and patient flow while upholding HIPAA and safety standards.

The role requires 3–5 years in healthcare management, a healthcare admin background, and strong leadership and analytical skills to