Pediatrics Patient Services Specialist - Part Time

Hugh Chatham Health, Inc.; Naperville (IL); Sur place; USD 27 000 - 41 000; Temps partiel

Résumé du poste

Advocate Health’s Aurora Medical Group in Naperville, IL is seeking a Patient Service Representative (PSR) for a part-time schedule. You will support providers, connect with patients, and help ensure a seamless, compassionate experience daily.

The role requires a high school diploma and 1–2 years of customer service experience. Schedule includes weekday coverage with one Saturday per month and one evening per week until 7 PM.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience preferred.
• Experience handling difficult callers, customers, or patients is a plus.

Responsabilités

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Connaissances

High school diploma or equivalent

Customer service experience

Handling difficult callers/patients

Formation

High school diploma or equivalent

Description du poste

Advocate Health’s Aurora Medical Group in Naperville, IL is seeking a Patient Service Representative (PSR) for a part-time schedule. You will support providers, connect with patients, and help ensure a seamless, compassionate experience daily.

The role requires a high school diploma and 1–2 years of customer service experience. Schedule includes weekday coverage with one Saturday per month and one evening per week until 7 PM.