Pediatrics Patient Services Coordinator

Summit Health; City of White Plains (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management in White Plains, NY is hiring for a front desk/office assistant role. You will greet patients, schedule appointments, answer calls, and manage referrals while supporting clinical staff and maintaining patient records.

The position requires English proficiency, basic computer skills, and familiarity with medical terminology. Prior PSR/office experience is preferred, with Heartsaver training encouraged within 30 days of hire.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Heartsaver within 30 days of hire.
• Experience in PSR or office environment preferred.
• Ability to communicate in English, both written and spoken.
• Proficient data entry and general computer skills.
• Knowledge of medical office terminology preferred.

Responsibilities

• Greet patients and families and schedule appointments.
• Answer calls promptly and route to appropriate staff.
• Schedule tests, referrals and admissions per physician orders.
• Maintain on-call schedules and physician contact information.
• Prepare charts for new patients and ensure proper forms.
• Process medical records requests and organize chart prep.
• Reconcile daily encounters per policy and guidelines.
• Monitor supplies and process requisitions for forms and equipment.
• Perform general clerical duties (faxing, copying, filing, mailing).
• Protect patient confidentiality and privacy at all times.

Skills

Greeting patients

Scheduling appointments

Telephone etiquette

Medical terminology

Data entry

Customer service

Interpersonal skills

English proficiency

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR

Practice Management System

Job description

Summit Health Management in White Plains, NY is hiring for a front desk/office assistant role. You will greet patients, schedule appointments, answer calls, and manage referrals while supporting clinical staff and maintaining patient records.

The position requires English proficiency, basic computer skills, and familiarity with medical terminology. Prior PSR/office experience is preferred, with Heartsaver training encouraged within 30 days of hire.