Pediatrics Patient Services Associate | Part-Time

Summit Health Management; New Jersey; On-site; USD 25,000 - 30,000; Part time

Job summary

Summit Health Management is seeking a Part Time Patient Service Representative for the Pediatrics team in New Providence or Livingston, NJ. The role requires 25 hours per week, including weekends/evenings, with shifts 12 PM–8 PM and 8 AM–5 PM on weekends.

You will greet patients, manage registrations, handle payments, verify insurance, schedule tests, and support clinical staff to keep patient flow smooth. Required are a High School diploma or GED (an Associate degree is preferred), strong

Qualifications

• High School Graduate or GED required; Associate Degree preferred.
• Previous PSR experience preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.
• Must have the ability to organize and perform multiple tasks in a timely manner.
• Knowledge of medical office terminology preferred.
• Basic proficiency in computer use.
• Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
• Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments.
• Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
• Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account.
• Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed.
• Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations.
• Completes referrals according to departmental guidelines and properly enters into the appropriate system.
• Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
• Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
• Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations.

Skills

Customer service

English communication

Multitasking

Basic computer skills

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Windows-based environment

Job description

Summit Health Management is seeking a Part Time Patient Service Representative for the Pediatrics team in New Providence or Livingston, NJ. The role requires 25 hours per week, including weekends/evenings, with shifts 12 PM–8 PM and 8 AM–5 PM on weekends.

You will greet patients, manage registrations, handle payments, verify insurance, schedule tests, and support clinical staff to keep patient flow smooth. Required are a High School diploma or GED (an Associate degree is preferred), strong