Pediatrics Front Desk Specialist - Patient Care

Chas-Health; Spokane (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual milestone bonus

Health coverage

401(k) with employer match

PTO 6+ weeks

Tuition assistance

Student loan repayment

Childcare assistance

CME & license reimbursement

Job summary

CHAS Health is hiring for a Front Office/Reception role to greet patients, verify details, and manage scheduling across clinics. You will handle patient demographics in the EHR, collect co-pays, and support daily financial tasks while ensuring a respectful, inclusive environment.

A HS diploma or equivalent and customer service experience are preferred. The position emphasizes professionalism, accurate data entry, and strong communication in a team-focused setting, with opportunities for growth

Qualifications

• Customer service experience preferred.
• Experience with multi-line telephone systems preferred.
• Basic math skills to calculate patient payments.
• Ability to clearly communicate information to patients.

Responsibilities

• Greet patients on arrival and verify appointment time and insurance.
• Schedule patient appointments according to guidelines to support productivity.
• Enter patient demographics into the EHR and ensure intake forms are complete.
• Answer calls, take messages, and route to the appropriate staff.
• Schedule translators when needed and maintain patient confidentiality.
• Monitor waiting rooms for cleanliness and security.
• Assist with daily receipts and cash reconciliation.

Skills

Customer service

Multi-line电话 handling

Education

HS diploma or equivalent preferred

Tools

Electronic Health Records (EHR)

Job description

CHAS Health is hiring for a Front Office/Reception role to greet patients, verify details, and manage scheduling across clinics. You will handle patient demographics in the EHR, collect co-pays, and support daily financial tasks while ensuring a respectful, inclusive environment.

A HS diploma or equivalent and customer service experience are preferred. The position emphasizes professionalism, accurate data entry, and strong communication in a team-focused setting, with opportunities for growth