Front Office Specialist — Community Health & Patient Care

CHAS Health; Deer Park (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual bonus

Health coverage

401(k) match

Paid time off

Tuition assistance

Childcare reimbursement

CME reimbursement

Job summary

CHAS Health is seeking a Front Office/Reception role to support patient intake, scheduling, and administrative tasks in a community-oriented clinic.

The position emphasizes courteous patient interaction, accurate data entry in the EHR, and efficient handling of calls and payments. A high school diploma and customer service experience are preferred. CHAS Health offers competitive benefits and a collaborative work environment.

Qualifications

• Education/Experience: High school diploma or equivalent required.
• Customer service and multi-line telephone experience preferred.
• Ability to accurately calculate patient payments and data entry into EHR.

Responsibilities

• Greet patients on arrival and verify appointment time, insurance, and co-pay.
• Schedule patient appointments per guidelines to meet productivity targets.
• Reconcile daily receipts/petty cash.
• Enter patient demographics into the EHR system.
• Ensure intake forms are complete and accurate before processing.
• Answer calls professionally and direct to appropriate staff.

Skills

Customer service

Effective communication

Multi-line phone handling

Basic math

Education

High school diploma or equivalent

Tools

EHR system

Job description

CHAS Health is seeking a Front Office/Reception role to support patient intake, scheduling, and administrative tasks in a community-oriented clinic.

The position emphasizes courteous patient interaction, accurate data entry in the EHR, and efficient handling of calls and payments. A high school diploma and customer service experience are preferred. CHAS Health offers competitive benefits and a collaborative work environment.