Pediatrics Clinic Receptionist - Patient Flow & Scheduling

MercyOne Medical Group; Davenport (IA); Vor Ort; USD 29.000 - 36.000; Vollzeit

Zusammenfassung

MercyOne Medical Group in Davenport, IA seeks a Clinic Receptionist to greet patients, manage front desk operations, and coordinate appointments. The role includes verifying insurance, collecting copays, and entering patient data into the EMR. Strong communication and confidentiality are essential, with adherence to the Trinity Health Mission and values.

The position is full-time, 40 hours per week, requiring a high school diploma and BLS/mandatory reporter training within 3 months of hire.

Qualifikationen

• High school diploma or equivalent required.
• BLS for Healthcare Provider certified or obtained within three months of hire.
• Proof of completion of Mandatory Reporter abuse training within three months of hire.
• Requires the ability to read, write and understand English and communicate effectively.
• Must maintain a high degree of confidentiality with patient information.
• Must possess a presence aligned with MercyOne mission and values.

Aufgaben

• Greet patients and visitors at the front desk.
• Perform patient check-in and admit processes.
• Answer and direct phone calls.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays.
• Enter demographics and insurance data into the EMR and other systems.

Kenntnisse

Interpersonal skills

Customer service

English language proficiency

Phone etiquette

Ausbildung

High school diploma or equivalent

BLS for Healthcare Provider

Mandatory Reporter abuse training

Jobbeschreibung

MercyOne Medical Group in Davenport, IA seeks a Clinic Receptionist to greet patients, manage front desk operations, and coordinate appointments. The role includes verifying insurance, collecting copays, and entering patient data into the EMR. Strong communication and confidentiality are essential, with adherence to the Trinity Health Mission and values.

The position is full-time, 40 hours per week, requiring a high school diploma and BLS/mandatory reporter training within 3 months of hire.