Pediatrics Clinic Operations Supervisor

The General Hospital Corporation; Foxborough (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking a Support Operations Supervisor for Pediatric Clinics serving Spaulding Foxborough and Sandwich Pediatrics. This 40-hour, five-day role requires travel between sites and leadership of administrative staff to uphold high professionalism and efficiency.

Responsibilities include supervising a team, coordinating calendars and meetings, arranging travel, training staff, and driving process improvements.

Qualifications

• Bachelor's Degree in Business Administration required or related field.
• 3–5 years administrative experience and 2–3 years medical office/hospital/managed care experience; 1–2 years supervisory preferred.
• Strong organizational, time management, communication and problem-solving skills.

Responsibilities

• Supervise and guide a team of administrative support staff, providing direction, coaching, and support.
• Oversee and coordinate calendars, scheduling appointments, meetings, travel, and records management.
• Continuously assess and improve administrative processes to enhance efficiency, productivity, and quality.
• Identify opportunities for automation, standardization, or streamlining of administrative tasks.
• Serve as a liaison between the administrative team and other departments or stakeholders.
• Provide training, orientation, and professional development for administrative staff.

Skills

Administrative leadership

Time management

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Job description

Mass General Brigham is seeking a Support Operations Supervisor for Pediatric Clinics serving Spaulding Foxborough and Sandwich Pediatrics. This 40-hour, five-day role requires travel between sites and leadership of administrative staff to uphold high professionalism and efficiency.

Responsibilities include supervising a team, coordinating calendars and meetings, arranging travel, training staff, and driving process improvements.