Pediatric Clinic Operations Supervisor

Mass General Brigham; Forestdale (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking a Support Operations Supervisor for Pediatric Clinics at Spaulding locations in Sandwich and Foxborough. You will supervise administrative staff, set priorities, and maintain high professionalism and efficiency.

The role is 40 hours per week, five days, with travel between sites, and involves supervision of scheduling, meetings, travel, and records. Onsite at 22 Patriot Place with day shifts.

Qualifications

• Proven experience in administrative support roles, with supervisory experience.
• Knowledge of administrative processes, procedures, and best practices.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making skills.
• Attention to detail and ability to handle multiple priorities.

Responsibilities

• Supervise and guide a team of administrative staff, providing direction, coaching, and support.
• Oversee calendars, scheduling, meetings, travel arrangements, and records management.
• Continuously assess and improve administrative processes for efficiency and quality.
• Identify opportunities to automate or standardize tasks.
• Serve as liaison between administrative staff and other departments.
• Provide training and professional development opportunities to staff.

Skills

Supervisory experience

Organizational skills

Communication skills

Time management

Problem solving

Attention to detail

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Related Field (preferred)

Job description

Mass General Brigham is seeking a Support Operations Supervisor for Pediatric Clinics at Spaulding locations in Sandwich and Foxborough. You will supervise administrative staff, set priorities, and maintain high professionalism and efficiency.

The role is 40 hours per week, five days, with travel between sites, and involves supervision of scheduling, meetings, travel, and records. Onsite at 22 Patriot Place with day shifts.