Pediatrics Clinic Front Desk Specialist

Trinity Health; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

Career growth opportunities

Competitive compensation

Job summary

The Clinic Receptionist position at Trinity Health encompasses greeting patients and visitors, managing the front desk, scheduling appointments, handling phone calls, verifying insurance, and entering demographics and insurance data into the EHR. The role emphasizes strong interpersonal skills, professionalism, and discretion with patient information.

Responsibilities include patient check-in, ensuring efficient admitting processes, answering calls, scheduling per guidelines, collecting copays

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) for Healthcare Provider certified or obtained within three months.
• Must be able to read, write, and understand English; effective communication with patients and staff.
• Must maintain confidentiality of patient information.
• Ability to uphold Trinity Health values in daily work.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Check-in patients and ensure efficient admitting processes.
• Answer and direct phone calls.
• Schedule appointments according to office guidelines.
• Collect copays and deductibles; verify insurance eligibility.
• Scan/attach patient documents into the EHR.

Skills

Interpersonal skills

Communication

Front desk operations

Customer service

Reading & writing English

Confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Job description

The Clinic Receptionist position at Trinity Health encompasses greeting patients and visitors, managing the front desk, scheduling appointments, handling phone calls, verifying insurance, and entering demographics and insurance data into the EHR. The role emphasizes strong interpersonal skills, professionalism, and discretion with patient information.

Responsibilities include patient check-in, ensuring efficient admitting processes, answering calls, scheduling per guidelines, collecting copays